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Set up SPF and DKIM for Jira Cloud / Atlassian
Set up SPF and DKIM for Jira Cloud / Atlassian

Increase the email deliverability of your Jira Cloud emails by correctly configuring SPF and DKIM. After configuration test your results.

Ivan Kovachev avatar
Written by Ivan Kovachev
Updated over a week ago


To authorize Jira Cloud to send emails on your behalf you will have to add them to your SPF record. The SPF record mechanism used by Jira Cloud is shown below.

As an example, here is an SPF record which authorizes only Office 365 to send emails,:

v=spf1 ~all

After adding Jira, it should look like this:

v=spf1 ~all


To enable DKIM signing for your domain please add the following two CNAME records in your DNS.

s1._domainkey IN CNAME
s2._domainkey IN CNAME

For more information on setting up SPF and DKIM for Jira CLoud please click on the button below.

Finally, to verify your SPF and DKIM configuration is correct you can use their tool by following this link.

Create a free OnDMARC account to test your configuration.

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