The SPF record mechanism that you have to include in your DNS depends on the product you use. Please see the SPF record mechanisms for each product below.
Altru, BBNC, BBIS, eTapestry Basic Mass Email, Education Management, OLX, and Raiser's Edge NXT: include:outboundmail.blackbaud.net ~all
Luminate Online: include:outboundmail.convio.net
Blackbaud Award Management and Blackbaud Stewardship Management: include:_spf.academicworks.com
eTapestry Advanced Mass Email: include:ne16.com ~all
For more instruction on setting up DKIM you will have to contact Blackbaud’s support, please click on the button below for more information.
Create a free OnDMARC account to test your configuration.