The SPF record mechanism that you have to include in your DNS depends on the product you use. Please see the SPF record mechanisms for each product below.

  • Altru, BBNC, BBIS, eTapestry Basic Mass Email, Education Management, OLX, and Raiser's Edge NXT: include:outboundmail.blackbaud.net ~all

  • Luminate Online: include:outboundmail.convio.net

  • Blackbaud Award Management and Blackbaud Stewardship Management: include:_spf.academicworks.com

  • eTapestry Advanced Mass Email: include:ne16.com ~all


For more instruction on setting up DKIM you will have to contact Blackbaud’s support, please click on the button below for more information.

Create a free OnDMARC account to test your configuration.

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