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FreshService SPF and DKIM set up
FreshService SPF and DKIM set up

Increase the email deliverability of your FreshService emails by correctly configuring SPF and DKIM. After configuration test your results.

Ivan Kovachev avatar
Written by Ivan Kovachev
Updated over a week ago


To authorize FreshService to send emails on your domain’s behalf you will have to include it in your SPF record. The SPF record mechanism used by FreshService is shown below.

For more information please click on the button below.


To enable DKIM for your custom domain please contact your Freshservice account manager.

Create a free OnDMARC account to test your configuration.

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