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To authorize ServiceNow to send emails on your behalf. you will have to add their SPF mechanism to your SPF record or into Dynamic SPF. Their include mechanism is as follows: include:<a href="http://service-now.com/" target="_blank" rel="nofollow noopener noreferrer">service-now.com</a> Remember, if adding to Dynamic SPF, you only need to enter the FQDN, without the include: part.

To configure DKIM for Service Now, please follow the article linked. <a href="https://support.servicenow.com/kb?id=kb_article_view&amp;sysparm_article=KB1002273" target="_blank" rel="nofollow noopener noreferrer">ServiceNow KB1002273</a> Note: You must have an active ServiceNow contract and be an authorized support user to access the article.

How do I configure SPF and DKIM for ServiceNow to achieve SPF and DKIM alignment?

How to configure SPF and DKIM for ServiceNow

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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