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Inviting additional users to your account
Inviting additional users to your account

This article explains how to invite additional users to your Red Sift account.

Ivan avatar
Written by Ivan
Updated over a year ago

With the launch of our unified platform, your users can now access multiple products at the same time. Follow these instructions to give them access:

  1. Once logged into your account, click on the grey profile icon on the top right, and then select the app you want to add the user to from the top navigation bar. Then, select the instance (if you have more than one)

    Here is an example of the OnDMARC tab and the users list there.

  2. To add new users, you simply click ADD under Users and then insert their email into the field, select their permissions and click INVITE.
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    ​Important note: If you use SAML or use Sign in with Microsoft, you must add the UPN in the email field, even if it is not a routable address, as we use the UPN as the email attribute. The user will then be able to accept the invitation following this guide.

Learn about permission levels

Once you've selected a permission level and saved the user, they will get an invite.

Now, the user needs to accept the invite and create their account. Once they've accepted the invite, follow these next steps:

Note: If you use SAML, skip to 1.a

  1. Ask the user to create a new account using one of the following links, depending on the region that you signed up in. The user can choose between using their Microsoft or Google credentials or with a username and password.
    ​UK (default): https://iam.redsift.cloud/signup
    EU: https://iam.eu.redsift.cloud/signup
    US: https://iam.us.redsift.cloud/signup

    1. If you have SAML enabled, they will not be able to signup nor login via our login page. Instead have the user open the IdP app you have setup, so that an account can be provisioned for them automatically upon first login.

  2. Once the user has created an account and is in the main app launcher, they can launch OnDMARC.
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    ​IMPORTANT NOTE: If the user gets a warning that there's already an instance for this domain, instead of taking them to the account; make sure the invite was successfully accepted. Else, it will create a new trial for the user. You can check if the invite was successful if in the user list it shows Active instead of Invited. You can also remove and re-add the user to regenerate the invite.
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